Privacy and Cookie Policy

Mareal respects the privacy of its website users and is committed to protecting their personal data in full compliance with the General Data Protection Regulation (GDPR) of the European Union. This policy explains how we collect, use, and protect the information provided by users.

1. Personal Data Collected
Our website may collect personal data in the following circumstances:
Contact or Booking Forms: Name, email address, phone number, and other information necessary for managing reservations or responding to inquiries.
Website Browsing: Anonymous information such as IP address, browser type, and pages visited, collected through analytics cookies.

2. Purpose of Data Processing
The collected data is used for the following purposes:
Managing reservations and providing information related to our accommodation services;
Responding to user questions or requests;
Improving the user experience and optimizing site performance through anonymous data analysis.

3. Legal Basis for Data Processing
The processing of personal data is based on:
User consent when submitting their data via forms on the site;
The necessity for executing a contract, such as booking management.

4. Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes described or until active consent is withdrawn by the user. After this period, the data will be securely deleted.

5. User Rights
Users have the following rights concerning their personal data:
Access their data;
Rectify inaccurate or incomplete data;
Request the deletion of their data, when applicable;
Restrict or object to data processing;
Request data portability to another data controller.
To exercise any of these rights, please contact us at [contact email].

6. Data Sharing
We do not share users personal data with third parties unless required to fulfill legal or regulatory obligations.

Cookie Policy

1. What are Cookies?
Cookies are small text files stored on the user’s device when visiting our site. These files help us enhance navigation and personalize the user experience.

2. Types of Cookies Used
Essential Cookies: Necessary for the basic functioning of the website, such as managing bookings.
Analytics Cookies: Used to collect anonymous information about site navigation, such as the number of visits and popular pages. We use Google Analytics for this purpose.

3. Managing Cookies
Users can configure their browser to accept, reject, or delete cookies. Please note that disabling essential cookies may limit the functionality of the website.

4. Google Analytics
Our site uses Google Analytics to monitor traffic and improve user experience. The data collected is anonymous and aggregated, preventing the identification of individuals. For more information, consult the Google Privacy Policy.

Changes to This Policy
We reserve the right to update this policy whenever necessary to reflect changes in our services or compliance with legal requirements. We recommend regularly reviewing this page to stay informed.